John Coward
Skills and Experience
IT management skills
IT Programme management
Interim IT management
Systems development team management
Systems development staff recruitment
Strategic programme planning to support business objective
Applications package selection
Multi-site IT facilities management and equipment procurement
Website application development, support and hosting
Operational and help desk team management.
Service level agreement development and 3rd party supplier negotiation
Application software development skills
Project management
Project rescue and recovery
Software release planning to support business priorities
Insurance applications architecture
Requirements analysis and definition
Function analysis and process modelling
Data analysis and object modelling
Functional specification and testing
Software release management and integration testing
Database conversion specification and testing
Application systems support for multiple user functions and locations
Auditing adherence to corporate quality standards
Business applications experience
Personal Lines & Commercial Insurance
Credit Indemnity Insurance
General Broking and IBA accounting
Personal Financial Planning
Individual Life and Pensions
Group Life and Disability
Benefit Communications & HR Self Service
Petrochemicals
Recent IT product and supplier experience
(last five years)
Microsoft Office & MS Project
MS Visio
UML
DSDM
Underwriter Cafe insurance application components
ALIS insurance application package
POLARIS insurance product distribution environment
