John Coward
Case Studies
In total, I have 25 years experience of project management and business analysis for Life, Pensions, Insurance, Group Risk and Employee Benefits, including running a department of up to 25 staff, within both user environments and software houses. In the last 15 years, these are my major assignments, with links to the appropriate case studies. Please contact me for full CV details.

Solvency II compliance for Lloyd's Managing Agent
2010/11 Business Analyst role 14 months Lloyd's Syndicate
Business Analyst leading discovery and profiling project and documenting material for the Solvency II data workstream.
Staff Benefit Communications service
2005/08 CTO role - 16 direct staff 24 months Software House
Interim Chief Technology Officer leading the product development and website engineering teams, and managing the product release programme
Group Risk insurance system
2003/05 Interim Manager role - 6 direct staff 30 months Insurance Company
Interim Group Risk Systems Development Manager leading business requirements analysis and mentoring in-house business analyst team
Insurance software component development
2001/02 Consultant role - 2-3 direct staff 8 months Software House
Consultant reviewing the business and process models, and re-specifying generic insurance software components
Credit insurance system
2000/01 Project Manager role - 4-6 direct staff 10 months International Broker
Interim Project Manager managing credit insurance website development, rescuing and completing the project
Retail insurance network MBO
1998/00 Programme Manager role - up to 20 indirect staff 18 months National Broker
Programme Manager reporting to the FD, developing and implementing IT strategy to support MBO and BPR programme
Retail Broking and Financial Services branch systems
1992/95 Project Manager role - 12 direct staff 2 years (initial rollout) National Broker
Project Manager reporting to the MD, rescuing, completing and rolling out two branch network administration system projects
Financial Services POS advice tool
1987/89 Technical Director role - up to 20 direct and indirect staff 1 year (initial launch) Software House
Technical Director reporting to the MD, launching and running development programme for financial adviser POS software