John Coward
Case Studies
In total, I have 25 years experience of managing and developing systems for Life, Pensions, Insurance, Group Risk and Benefit Communications, including running a department of up to 25 staff, within both user environments and software houses. In the last 15 years, these are my major assignments, with links to the appropriate case studies. Please contact me for full CV details.

Staff Benefit Communications service
2005/08 16 direct staff 24 months n/a
Interim Chief Technology Officer leading the product development and website engineering teams, and managing the product release programme

Group Risk insurance system
2003/05 6 direct staff 30 months n/a
Interim Group Systems Development Manager leading and mentoring system requirements and in-house development team

Insurance software component development
2001/02 2-3 direct staff 8 months n/a
Consultant reviewing the business and process models, and re-specifying generic insurance software components

Credit insurance system
2000/01 4-6 direct staff 10 months £0.5M
Interim Project Manager managing credit insurance website development, rescuing and completing the project

Retail insurance network MBO
1998/00 up to 20 indirect staff 18 months £2M
Programme Manager reporting to the FD, developing and implementing IT strategy to support MBO and BPR programme

Retail Broking and Financial Services branch systems
1992/95 12 direct staff 2 years (initial rollout) £1.5M
Project Manager reporting to the MD, rescuing, completing and rolling out two branch network administration system projects

Financial Services POS advice tool
1987/89 up to 20 direct and indirect staff 1 year (initial launch) £1.5M
Technical Director reporting to the MD, launching and running development programme for financial adviser POS software